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Tuesday, September 15, 2026
10:00 AM - 10:45 AM
CT
Driving Sustainable Growth
10:00 AM - 10:45 AM
CT
Driving Sustainable Growth
Jing Mertoglu
John Walthour
Jamie Lee
Alex Stuessy
10:00 AM - 11:00 AM
CT
Workshop: Super Skill: Why Storytelling Is the Superpower of the AI Age
10:00 AM - 11:00 AM
CT
Workshop: Super Skill: Why Storytelling Is the Superpower of the AI Age
Joe Lazer
10:00 AM - 7:00 PM
CT
Registration
10:00 AM - 7:00 PM
CT
Registration
Location: Grand Horizon Foyer
11:00 AM - 12:00 PM
CT
IA Annual Business Meeting (Members Only)
11:00 AM - 12:00 PM
CT
IA Annual Business Meeting (Members Only)
Location: Grand Horizon EFG
Anita Watkins
– Insights Association
12:00 PM - 1:00 PM
CT
Lunch
12:00 PM - 1:00 PM
CT
Lunch
Location: Grand Horizon ABCD
1:00 PM - 1:15 PM
CT
Welcome to CRC
1:00 PM - 1:15 PM
CT
Welcome to CRC
Lizzy Martinez
– Delta Airlines
Anita Watkins
– Insights Association
Thomas Walker
– eBay
2:15 PM - 3:00 PM
CT
Networking Break
2:15 PM - 3:00 PM
CT
Networking Break
Location: Grand Horizon ABCD
3:00 PM - 3:30 PM
CT
Operational Excellence in the AI Era: How T-Mobile Aligned People, Process and Technology to Drive Real Impact
3:00 PM - 3:30 PM
CT
Operational Excellence in the AI Era: How T-Mobile Aligned People, Process and Technology to Drive Real Impact
Location: Grand Horizon E
Silvia Altobelli
– T-Mobile
Dyna Boen
– Escalent
Track 1 - Connecting With Today’s Consumer
Sponsored By
3:00 PM - 3:30 PM
CT
The Working Mom Advantage: How Parenting Shapes Stronger Insights Leaders
3:00 PM - 3:30 PM
CT
The Working Mom Advantage: How Parenting Shapes Stronger Insights Leaders
Location: Glessner House
Katie Fellows
– Curion
Kristin DeGraff
– Tropicana
Track 5 - Innovative Behavioral & Cultural Techniques
Sponsored By
Curion
3:40 PM - 4:10 PM
CT
From Mouth to Mind: Reverse-Engineering Concept and Creative based on the Sensorial Eating Experience
3:40 PM - 4:10 PM
CT
From Mouth to Mind: Reverse-Engineering Concept and Creative based on the Sensorial Eating Experience
Location: Grand Horizon F
Niels Schillewaert
– Conveo
Carla Mahfuz
– Ferrara
Track 2 - Tech-Fueled Evolution & Revolution
Sponsored By
3:40 PM - 4:10 PM
CT
What Consumers Won’t Tell You: Using Emotional Measurement to Reveal Hidden Perceptions in Food Innovation
3:40 PM - 4:10 PM
CT
What Consumers Won’t Tell You: Using Emotional Measurement to Reveal Hidden Perceptions in Food Innovation
Location: Grand Horizon G
Paul Metz
– C+R Research
Sarah Showalter
– National Pork Board
Track 3- Achieving Tangible Business Impact
Sponsored By:
C+R Research
3:40 PM - 4:10 PM
CT
The Gen Z Health Paradox: Green juice in one hand, a vape in the other
3:40 PM - 4:10 PM
CT
The Gen Z Health Paradox: Green juice in one hand, a vape in the other
Location: Daniel Burnham
Rosemarie Smith
– Prodege
Devon Zdatny
– First & First Consulting
Track 4 - Elevating Quality & Trust
Sponsored By
Prodege
4:20 PM - 4:50 PM
CT
Inside the Emotional Journey: Measuring EQ Growth Through Immersive Research
4:20 PM - 4:50 PM
CT
Inside the Emotional Journey: Measuring EQ Growth Through Immersive Research
Location: Grand Horizon E
Claire Kuhn
– OvationMR
Andrew Cannon
– EQJOY
Track 1 - Connecting With Today’s Consumer
Sponsored By
OvationMR
4:20 PM - 4:50 PM
CT
Transformers, Enthusiasts & Second Movers: What Kind of Insights Leader Are You?
4:20 PM - 4:50 PM
CT
Transformers, Enthusiasts & Second Movers: What Kind of Insights Leader Are You?
Location: Grand Horizon F
Eric Dolan
– Bolt Insight
Kristi Zuhlke
– Generative AI Strategy
Track 2 - Tech-Fueled Evolution & Revolution
Sponsored By
Bolt Insight
4:20 PM - 4:50 PM
CT
Winning in the Age of AI-Driven Search
4:20 PM - 4:50 PM
CT
Winning in the Age of AI-Driven Search
Location: Glessner House
Eric Scheer
– Burke, Inc.
Track 5 - Innovative Behavioral & Cultural Techniques
Sponsored By
Burke, Inc.
5:00 PM - 6:00 PM
CT
Corporate Researchers Only Roundtables
5:00 PM - 6:00 PM
CT
Corporate Researchers Only Roundtables
6:00 PM - 7:00 PM
CT
Opening Reception
6:00 PM - 7:00 PM
CT
Opening Reception
Location: Grand Horizon ABCD
Sponsored By